Welcome to MapleStory Guide. We value your privacy and are committed to protecting the personal information you share with us. This policy explains how we collect, use, and safeguard your data when you visit our site or use our MapleStory boss carry services.
1. Information We Collect
We collect information to provide better services to all our users.
Voluntary Information: When you contact us via Discord (@mapleservice) or sign up for services, we may collect your Discord username, in-game character name (IGN), server, and class.
Payment Information: Payments are processed through secure third-party platforms (e.g., PayPal, Venmo, or Stripe). We do not store your credit card or bank details on our servers.
Automatic Information: Like most websites, we collect technical data such as your IP address, browser type, and how you interact with our guides to improve site performance.
2. How We Use Your Information
We use the gathered information strictly for the following:
Service Delivery: To coordinate and execute boss carry runs.
Communication: To answer your questions on Discord and provide free gear consultations.
Personalization: To suggest the best progression roadmaps based on your current character stats.
Safety & Security: To prevent fraud and ensure a legitimate gaming environment.
3. Discord & Third-Party Platforms
Our service relies heavily on Discord. Please note that while we protect the data you give us, your use of Discord is also governed by Discord’s own Privacy Policy. We are not responsible for the data practices of third-party platforms or the official MapleStory (Nexon) game servers.
4. Data Retention & Security
Legitimacy First: We never ask for your MapleStory login credentials (password or 2FA). Our runs are “play-along” to ensure your account remains 100% secure.
Retention: We only keep your Discord or IGN details as long as necessary to provide your scheduled services or to maintain your “Membership” status if you have opted-in.
Protection: We implement standard SSL encryption and secure data handling to prevent unauthorized access.
5. Your Rights (GDPR & CCPA)
Depending on your location, you have the following rights:
Access: Request a copy of the data we hold about you.
Deletion: Request that we delete your contact history and service logs.
Opt-Out: Mention “Opt-Out” in our Discord at any time to stop receiving service updates.
Symmetry of Consent: In compliance with 2026 CCPA updates, opting out of any data collection is as simple as opting in.
6. Children’s Privacy
Our services are intended for players aged 13 and older (or the minimum age of digital consent in your country). We do not knowingly collect information from children under this age.
7. Changes to This Policy
We may update this policy to reflect changes in our services or game updates. Any changes will be posted here with an updated “Last Updated” date.
8. Contact Us
If you have any questions regarding this Privacy Policy or your data, please reach out to us:
Website: https://maplestoryguide.com
Discord: @mapleservice